- (302) 924-7874
- 435 Twin Oaks Drive, Cheswold, DE 19901
- (250) 661-8610
- 435 Twin Oaks Drive, Cheswold, DE
If you have any other questions, you can reach out by phone, email, or use our chat assistant for instant answers. We’re here to help and will get back to you as quickly as possible.
You can rent a unit online 24/7 through our website or by phone during office hours (Mon–Fri, 9:30 AM to 6:30 PM). It only takes a few minutes, and you’ll get instant access instructions once you complete your rental.
Yes — for safety and legal reasons, you may not store perishables, flammables, firearms, explosives, hazardous materials, live animals, or illegal goods. If you’re unsure, feel free to ask.
Yes, you’re welcome to share your gate code and unit access with family, friends, or co-workers. Just note that you’re responsible for anyone you grant access to.
Our support team is available Monday to Friday, 9:30 AM to 6:30 PM. While we don’t have weekend office hours, you can still access your unit 24/7 and use our chat assistant anytime online.
Yes! Our facility is gated, well-lit, adn equipped with 24/7 video surveillance. For added security, we provide uniform high-grade combination padlocks for all units. This ensures consistent lock quality, prevents weak points, and makes it easier for staff to identify tampering or unauthorized access attempts.
Once you’ve rented a unit, you’ll receive your personal gate code and instructions for using the provided high-grade combination padlock. The facility is accessible 24/7, even on weekends and holidays.
Yes — we require a 30-day notice, submitted before your next billing cycle begins. This ensures you’re not charged for an additional month you don’t need.
No long-term leases are required. We operate on a month-to-month basis, with a minimum one-month rental. For flexibility and convenience — you can stay as long or as short as you need.
We set up automatic monthly payments using your preferred card. We accept Visa and Mastercard credit or debit cards only. Other payment types (like cash, check, or AMEX) are not accepted.
All storage units must be insured for your protection. We offer an optional Tenant Protection Plan you can add during checkout. It covers common risks like fire, theft, and storm damage. Already have your own insurance? You can opt out by providing proof of your private coverage.
We proudly serve the surrounding communities of Dover, Camden, Smyrna, and Clayton.
